10 Tips for Landlord’s : How To Mitigate Problems During A Post-Tenancy Walk-Throughs
Longtime landlords and property managers know the value of thorough tenant screening. Here are some other things you can do to mitigate problems during a post-tenancy walk-through.
Do not assume you have all the keys. Change the locksets on the day of the walk-through. The utilities should already be transferred.
Start on time and leave immediately if things escalate. Tenants listed on the lease have the right to be present, but this does not extend to intimidation—especially from others who have no legal right to be on the property. Don’t assume a no-show is a forfeiture, the tenant’s absence does not negate the landlord’s legal requirements regarding the disposition of their security deposit.
Even if they have already provided it as part of the lease termination, have the former tenants write down their new address during the walk-through (bring a clipboard and pen for this purpose). Read it back to them to make sure it’s correct. This is also when you should ask for any receipts they have for professional cleaning services, etc.
Do not agree to store, even temporarily, any of the tenant’s belongings. The walk-through should be the last time they visit the property. If they aren’t ready yet, reschedule.
Do not accept or agree to give credit for replacement parts, such as boxes of window blinds left on the counter, etc. If they are left behind anyway, make sure it is specifically mentioned in the report or deposit disposition letter.
Make sure the trash cans are still there and that they are empty. Check the attic, garage, shed, basement, underneath decks, or crawlspaces for “forgotten” items. Don’t forget to look behind sheds or other detached structures.
Inventory and photograph the condition of all appliances as part of the unit turn-over. Tenants have taken or swapped out appliances, but typically it’s just dirty ovens and missing parts (broiler pans and refrigerator shelves that were broken). Either way, this information, and photos will be needed to substantiate any security deposit deductions.
Photograph every interior space and the exterior grounds. Take a walk-through video as well. Do not discuss any specific findings or damages during the walk-through. Everything must be documented be substantiate any deduction from the deposit.
Check the mailbox. Proof of unauthorized subletting or undisclosed pets at the property is usually only a few feet away because most people delay or forget to forward their mail.
Lastly, as you can see, post-tenancy walk-throughs are no fun. Consider hiring us for this task if it’s inconvenient or you’re uncomfortable doing it yourself.